Secrets & Lies: The truth about fast-growing StartUps

In this session, we will hear from Jill Palmer, CEO of Click Travel, an organisation shaping the future of business travel with their award-winning corporate travel management and booking platform – built on the foundations of trust, choice and great people. Jill joined the organisation in 2012 and became CEO in 2015, overseeing a period of fast-growth and transformation. During this session you will learn:

  • How they scaled the organisation and the lessons learnt along the way
  • The importance of the organisational culture
  • Why the right technology creates operational efficiencies and alignment
  • How to identify, target and focus on the right customers
  • Why Birmingham is a great place to create a culture of collaboration

Birmingham Tech Week is run in association with:


Jill Palmer
Click Travel

Our headline sponsor

NatWest is the UK’s biggest supporter of SMEs, and as part of this we are committed to removing barriers and providing more opportunities to help companies grow. Our services include traditional bank lending, bespoke support for entrepreneurs, and working with a range of partners across sectors to ensure businesses thrive.

Enterprise is central to our purpose-led strategy, and we have developed a range of programmes to enable business owners to succeed. We have over 500 accredited Women in Business specialists across the UK and have supported more than 19,000 entrepreneurs through our Business Builder and Accelerator programme. Our Dream Bigger initiative has been created to encourage young women in UK secondary schools to consider STEM subjects and Entrepreneurship as a career option.

NatWest’s Business Builder and  Entrepreneur Accelerator programmes are offered free of charge to support the crucial Tech segment, helping these businesses start, scale and succeed. Our Accelerator was recently voted the Number 1 Accelerator for Growth in the UK, by independent consultancy Beauhurst.

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