Lisa Vicary, Head Of Customer Experience, The Prince’s Trust

Lisa is Head of Customer Experience at The Prince’s Trust and is responsible for ensuring their customers, partners and stakeholders have a great customer journey. Prior to joining The Prince’s Trust, Lisa was Director of Client Implementations at CX Tech company, InMoment. Having worked for a technology company and now a charity, Lisa brings a wealth of experience and a unique perspective.

A graduate in Business & Management (BSc) from Bath Spa University, Lisa is a social enterprise advocate and enjoys volunteering as an event marshall at junior parkrun.